All this money that Google is throwing at their top people to make sure they don't go to Facebook has got me thinking. The latest story is that
Google offered one of its employees $6 million to stay. Two things in particular have been crossing my mind: what kind of people get the good jobs in big corporations and what the superstars are really worth.
1. People who get high paying jobs in big corporations
I remember back in university when I started my job search in my last year. It was September, and I was to graduate the following April. A good 8 months to find a job. I applied to a bunch of companies. In particular, I applied to a bunch of leadership development programs in various respected companies. These are the programs where you bring in the cream of the crop from the next generation, and put them through a special career schedule that readies them for a management position in 2 to 5 years. I also applied for interesting high-growth opportunities in smaller companies where I felt pull (i.e. they wanted me and it excited me). I ended up getting 2 job offers, and
took the one that excited me the most. What interested me through the whole process watching my peers go through the same thing.
I know a lot of people who really want to get good jobs at big companies, but I think they don't understand several things. This next sentence is going to sound bad. It will sound mean. But it will be the truth. Frankly, looking at most people I know who want to work for big companies but don't, these people aren't cut out for big companies. They don't work hard enough, they're not smart or creative enough, and they don't have enough mental toughness. They only see the nice pay, benefits, and fancy reputations. They don't see the ugly stuff from the outside. If they did, maybe they would realize they're not a good fit.
Working Hard Enough
The work can be a tough grind, the hours can be long, and you'll be lucky to get OT pay for your efforts. Normally, you get paid a salary by the year, not a wage by the hour. This is made up for if you can get a nice bonus based on personal and corporate performance. And if you can participate in a share plan or get share options. But the fact is, getting OT pay isn't a normally expected thing (flex days are a different matter, depending on the company). If you get put on a fantastic, high-profile, strategic project? Hey, that's every corporate junkie's dream. You can put something amazing on your track record, get recommendations galore, and make a real difference. But then you also need to expect to put in 60 to 80 hour weeks. I've been there. The people who expect to do 9 to 5 with some water cooler chat can't hack it. I've seen those people wither and die. They can't pull their own weight. And then they have to be kicked off because they're too much a risk to the project. It's not pretty. And if you're not working on a special project, but you still need to pull 60 hour weeks to get everything done? Poor you. Wah wah wah. Get it done. What do you think you're getting paid for?
Being Smart and Creative Enough
Update: I want to be clear after some initial feedback that this section is not referring to innovation or product development creativity. It is referring to having the intelligence and creativity to deal with crappy problems that can only exist in big companies, problems that should never exist in the first place. Anyone who reads what I write will know my thoughts on creativity in big successful companies. In fact, this entire post is just to demonstrate that the grass is greener on the other side.
You have to be smart to have a good job in a big company. This isn't because the job requires intelligent or creative people. Often enough, the job itself requires very little intelligence or creativity. My friend at Google says with a hint of honesty that he and his co-workers feel like they are just janitors. But this same friend interviewed an MIT PhD (everyone participates in interviews at Google) and rejected that guy for not being able to demonstrate a good level of intelligence. I've been on both sides; I've rejected people and I've been rejected by people. It always boiled down to level of potential that was demonstrated in the interview. What is this person's potential to make a positive impact? What is this person's potential to consistently deliver quality work? What is this person's potential to rise in the company? A new hire candidate needs to demonstrate potential in all of these areas to be seriously considered, and that requires intelligence and creativity. Doing the work described in your job description is easy. Everyone can do that, it's what they trained to do for many years. Some jobs may have required more intellectually difficult training (chemical engineer) than others (insurance sales). That doesn't matter, you need to compare yourself with people who have the same training. Going above and beyond your job description is what differentiates you from the herd, and that's hard.
Intelligence and creativity are required when you're faced with a difficult and unexpected situation, and you need to make good decisions on the fly. When there's risky groupthink, and someone needs to be able to step back, see the big picture, and convince the group that they're going down the wrong path. When nobody agrees on anything, everyone has different opinions and data, and someone needs to have a light bulb moment that will identify the truth. When the instructions and corporate strategy from above you are just plain wrong, and you need to figure out a solution that still meets the corporate goals without breaking the core strategy. When a customer is complaining about something that is actually the customer's fault, the company has no ability or resources to fix the problem at hand, and management demands that the customer be satisfied because this customer in particular is really important. Average people can't solve these problems on the fly, and ironically enough, these problems won't be listed in any job description for any job posting.
Having Enough Mental Toughness
Work in a big company can get ugly. People build their fiefdoms and fight each other over capital budgets, resources, and visibility in the race to get to the top. Or in particularly brutal and large organizations, just to survive and keep their jobs. There are lots of reasons why large organizations are dysfunctional, but that's not important for this discussion; the important fact is that they generally are dysfunctional. And to survive that environment, you need to demonstrate a particular mental toughness. If you're lucky, you'll have a good manager who shields you from all the crap. If you're not so lucky, you'll get to experience it all firsthand. I have friends who even cried from just being blasted by a VP or director level person through email. The successful ones could pick themselves up and get back at it. The unsuccessful ones quit if they weren't somehow fired. And the more you get promoted, the more you'll be right in the middle of it all. This side of an organization can be hidden if things are going well; it will just happen behind the scenes at a higher level. But if things are going poorly, you will experience hell. But if you're a prodigy, you can control all the drama so that you're the calming influence to whom everyone will listen. That kind of employee is worth their weight in gold. I've both been that employee and not been that employee. When you're not that employee, you are contributing to disaster in high pressure situations.
So people who dream about working a good job in a big corporation need to ask themselves these three things. Do I work hard enough to take the grind? Am I smart enough to figure out a solution for any problem? Am I mentally tough enough to take any criticism and drama that comes my way? If you are, chances are you'd be working for a big company already if you really wanted. So if you're not yet working at a big company but you really want to, take a long hard look at yourself and ask yourself these questions again. Even in crappy economies, the truly good people will always have jobs. Perhaps it's better to say that in crappy economies, only the truly good people will have jobs.
2. The Superstars
In every company, you'll have your normal high quality people, and you'll have your superstars. That $6 million offer isn't something that Google would give everyone. It would have to be a really elite employee, although rumors say that this time it has to do with the employee being a female engineer. Even if her gender was the catalyst for such a high offer, we can safely presume that if she weren't worth it, she wouldn't be getting the money. Also consider that
Facebook is trying to raid the cream of the crop from Google, so there's a second reason why we can presume she's pretty good at what she does. So all things considered, is she really worth $6 million?
If she's a top 1% engineer, and a scarce female top 1% engineer at that, why not? Let's put this into perspective. How much do the top 1% athletes in this world make? Millions. How much do the top 1% musicians in this world make? Millions. How much do the top 1% salespeople in this world make? Millions. Top 1% real estate agents? Top 1% academic researchers? Top 1% authors? Top 1% fashion designers? Top 1% playwrights? Top 1% chefs? Top 1% journalists? Even if some of these people don't make millions directly from their jobs, their jobs are the key to enabling them to have patents, book deals, etc, whereby they can get their millions. And if these top 1% people can get millions, then why can't top 1% engineers?
I think people need to think about how hard it is to get a top 1% person. Especially at Google, where a bottom 1% employee would likely be considered a top 1% employee at any smaller company. The case is even more so at Facebook, who is trying to raid all the superstars from Google. These people are scarce because there are so few of them. And just like the Vancouver Whitecaps would never even consider me to play soccer for them, big companies are in search of those people who can make them better, not drag them down. That means you have to be just as good as everyone already in the company, if not better. And if you want to make the truly big money, you need to be top 1%.
But while finding a top 1% person is hard, becoming a top 1% person is just as hard.
It's easy to be great, but it's hard to be consistent. The more you get paid, the more you're expected to deliver something amazing day in and day out. Even lower level people are expected to deliver quality day in and day out. It's why you get paid. This never hit home harder for me than when I was working for the Olympics in Vancouver and received some feedback from the same senior guy who had interviewed me. I was the youngest venue technology manager hired by far, and we were having a conversation about my reassignment to another venue. He said when they hired me, they believed that I would be either amazing or a disaster, but that it turned out I was neither. I was simply good enough to do what needed to be done so far, but I still had a lot to prove. That conversation really opened my eyes. I thought I was doing amazing. To be told that I was just average made me realize how hard it was to be amazing in any context. I still have that feeling today. It's hard enough to be amazing, but it's much harder to be consistently amazing.
Watching at home on TV, we scream when a multi-million dollar athlete doesn't score points every single night to win our hometown team a championship. And while we may not scream if the lowest paid player on the team doesn't score points, we do scream when the lowest paid player makes mistakes that cost us the game. The highest paid people are paid to be consistently amazing, but even the lowest paid people are paid to be consistently reliable, if not amazing. This goes for both professional sports and any corporation. And as mentioned before, the problems that everyone faces in a big company aren't easy problems. So while they might bring in the top 1% guy when things are in flames, they're depending on you to not screw it up to that point first. If you experience difficulty and crap, you need to suck it up, because you're not volunteering your time; you're getting paid. You can get all starry-eyed when you hear about the top 1% employee's new offer, but have some humility to remember why you're not that person right now, what you need to do to become that person, and that you have your own job to do right now.
I think that the attitude that many people have about working in big companies can be summarized by a LinkedIn status update I saw recently, written by
Marcin Janowski:
"There are two kinds of people: those who want to go work for a company to make it successful, and those who want to go work for a successful company." I'm proud to be the former.
If you're not yet working for a big company but want to, this is probably what separates you from those people who got in.
Now of course, there is a separate set of people that is even above the top 1%. These are the guys who have what it takes to be the top 1%, but choose to blaze their own path. Some call them revolutionaries. Some call them
hackers. They eventually become entrepreneurs. These are the guys who aren't satisfied with how things are, turn our world upside down, and create a better new world in the process. They take risks that corporate junkies would never imagine taking. The sad thing is that there are too many people who think that they are better than they are, and not enough people who believe in themselves as much as they should. In which group do you belong? Having tried to go this route myself before, even though I could never be considered a top 1% guy (maybe a top 10%), I can testify that it's crazy risky. The venture world is truly a meritocracy, and maybe that's what makes it so alluring: the opportunity to develop and prove that you are more than a job description. Eventually, being a top guy in the corporate world is too bureaucratic, political, and constraining. One might even argue dehumanizing. But the average person on the outside looking in wouldn't understand this.